Quality

Human Resources

In Greece, our company employs 250 selected collaborators to perform its activities. They all have the necessary qualifications and morals so that the quality of services provided agrees with the customer’s ethics. We constantly train our personnel so as to improve the services we provide and to fit the high level of customer relationship we seek to maintain.

 Notifying Debtors about their Overdue Claims

A rich experience along with the proper qualifications enables Cycle Credit SA to create new management  methods and actions, by assessing the various factors and conditions. Strictly complying with the quality  standard ISO 9001:2008, it handles each case in a tailor-made manner and always in conformity with the  local legal system.

Cycle’s objective: a more effective notification of debtors.

Cycle Credit SA applies the most up-to-date methods and also takes into consideration customer expectations, forming individual departments to manage each case. These departments specialize in handling cases according to customer demands, seeking to fully satisfy them, and hence building a stable and long-term relationship. Cycle communicates with debtors by phone and in writing, in order to inform them about their debts and impede them from not settling them, encouraging them to pay back the amounts they owe.

Informing debtors about their overdue claims is a grey area in the relationship between a customer and the financial institution involved. Cycle Credit SA respects these fine lines and ensures the management of financial claims without disturbing this relationship, by using a professional approach and highly-qualified executives.

About us

  • ICAP Group – with 1.000 employees – is the largest B2B Services Group, with leading presence in Southeastern Europe. Following its acquisition from the SEEF Fund of Global Finance, ICAP Group offers a wide range of services and products, grouped into 4 major categories: Credit Risk Services, Marketing & Sales Solutions, Management Consulting και People & Employment Solutions. 

    Cycle Credit is a 100% subsidiary of ICAP Group and the largest company operating in Receivables Management in Greece. It is also considered as a key player in the Southeastern Europe with active presence in 4 countries.

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